GETTING HERE
Viaduct Harbour is located in the heart of tāmaki makaurau auckland's waterfront.
there are multiple modes of travel to the precinct, including by cycle, by car, on foot and by public transport.
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Public Transport
Viaduct Harbour is serviced by various bus routes coming from all corners of the city. The precinct is conveniently located within walking distance to the Britomart Train Station (8 min walk) and downtown ferry terminal. Use the Auckland Transport website to plan your journey into the precinct.
Parking
There are multiple parking buildings in Downtown Auckland that are in close proximity to Viaduct Harbour precinct. Street parking in and around the area is also closeby. Visit the parking building websites directly for information about the number of spaces available, wheelchair accessibility, and parking rates.
Nearby Parking information
Downtown car park
Fanshawe St car park
Jellicoe Street car park
Viaduct Harbour Carpark
Maritime Carpark
Street Parking
Monday – Friday 08:00 – 18:00
1 Hour – $3.50
2 Hours – $7.00
Additional Hour – $7.00
Bank Holiday – FREE
Sunday – FREE
Accessibility
It is important to us that Viaduct Harbour is always working to become an accessible and inclusive space for everyone. Our information on accessibility is to ensure that people with accessibility needs can plan their route and journey into the city safely and confidently.
Viaduct Harbour’s Accessibility Consultant Latifa Daud has been working with Viaduct Harbour to provide all the relevant and necessary car parking and drop off information, and how to get to the precinct using public transport.
If you have any feedback, please see the contact information below. If you would like to know more about the precinct’s accessibility, visit our accessibility page.
Accessibility information
Lifts
From a street level, lifts to access Dr Rudi’s are located to the right of the escalators next to Holey Moley. Make your way down the corridor and turn right.
There is a small lift to take you to Parasol and Swing and Saint Alice. This is located at the back of Dr Rudi’s. Ask one of the staff to help you, or call Parasol and Swing or Saint Alice beforehand so that they can make sure someone is available to assist.
Flooring
Market Place has cobblestone flooring and trees lining both sides of the pathway. Parts of the flooring can be uneven. Visitors with visual impairments or mobility aids should take caution. Alternatively, they can enter the precinct via the left side of Bivacco.
The rest of the outdoor areas in the precinct are either flat and even concrete or brick flooring.
Parking and drop off
All car parking buildings have lifts to take you to street level. The Downtown carpark will give you access to Dr Rudi’s, Saint Alice, and Parasol and Swing via the accessible airbridge on level 3 of the carpark.
Drop off points are located in between the marina and New Zealand Maritime Museum, and at the loading zones of Customs Street West, behind Bivacco and across the road from Sierra Cafe
Low sensory
If you need a quiet space, away from the hustle and bustle of the waterfront promenade, or just need a spot to relax during your lunch break, there are some low sensory spots surrounding the precinct where you can go to unwind. Visit our Accessibility page for more information
To see full information on Accessibility at The Viaduct, visit our accessibility page
Cycling
We encourage visitors to the precinct to use sustainable forms of transport to get here if it is possible for them, including cycling.
Cycle lanes on Customs Street West and Market Lane link to the city cycling network, giving cyclists direct access to the precinct.
Getting here by bike
Cycle Lanes
Cycling Safety
Safety for cyclists is of upmost importance at Viaduct Harbour. If there is an immediate risk to the safety of people, we recommend contacting Auckland Transport by phone on +649 355 3553.